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ProductivityApril 2, 2024

The Case for Fewer Tools, Not More

Every new tool promises to save time. Most of them cost it, in the form of context-switching and half-adopted workflows.

By Julia Ahn5 min read

The average knowledge worker now touches somewhere north of a dozen distinct tools in a working week — chat, project management, docs, spreadsheets, a handful of specialized apps layered on top. Each one arrived with a promise to save time. Collectively, they often do the opposite.

The cost isn't the subscription fee. It's the tax of switching contexts, re-explaining the same update in three different tools, and the mental overhead of remembering which system is the actual source of truth for any given piece of information.

Teams that have clawed back real hours didn't do it by adopting a better tool. They did it by deleting tools — consolidating around fewer systems, accepting that no single tool will be perfect, and optimizing for one clear source of truth over a dozen mediocre integrations.

The next time a new tool is pitched as a time-saver, the more useful question is what it will replace. If the honest answer is 'nothing, it just adds a step,' that's worth treating as a warning sign rather than a feature.

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